Returns & Exchanges Policy

Overview

We want you to feel confident in what you wear. If your fit isn’t quite right or you need a different size, we make returns and exchanges straightforward.

Window: Requests must be made within 24 Hours of delivery.

Condition: Items must be unworn, unwashed, free of stains/scents, and in original condition with all tags attached.

Exchanges: Free for size swaps (subject to stock availability).

Returns: Eligible for a full refund to the original payment method Return shipping costs are deducted from the refund unless the item arrived defective.

Non-Returnable Items

For hygiene and production reasons, the following cannot be returned:

Items marked Final Sale or purchased from the archive/clearance section.

Free gifts or promotional items.

How to Start an Exchange or Return

Contact Us: Email support at upliftwear.contact@gmail.com or via WhatsApp +212 700-533926 with your Order Number and the item you want to swap/return.

Pack Your Item: Place the clean, tagged garment back into its original polybag or sturdy packaging.

Handover/Courier:

Local Delivery: Our courier partner will pick up the return and deliver your replacement size simultaneously.

Standard Return: Drop off the parcel at the designated collection point using the return slip provided.

Processing: Once inspected, refunds are released within 3–5 business days, and replacement items ship immediately.

Damaged or Wrong Items

Received a flawed print, stitching defect, or incorrect size? Send a photo to whatsapp within 24 hours of unboxing, and we will dispatch a replacement immediately at zero cost to you.